"I felt like I was about to die, or go crazy. I felt as if
I was losing all control. It was blind panic-sheer terror!"
A shudder of remembered horror passed through the
attractive, dark-haired woman seated opposite me. She was in control
of herself, but was obviously under some strain. Even to speak of her
unpleasant experience seemed like an ordeal. Her face was drawn and
pale, her fingers pressed tightly against her purse as she related her
experience.
"I was in a rush, and I got stuck in a slow-moving line at
the supermarket," she told me, her voice quavering, almost on the
verge of tears. "Out of the blue, I was gripped by feelings of terror,
and I felt like I was suffocating. I had to get out of there. I left
my grocery cart right in the line and ran out of the store.
"What a relief it was to get some air, but at the same
time I really felt like an idiot for doing that. I felt ashamed of
myself. I just went home, lay on the bed, and cried helplessly."
Kelly, a busy, efficient, 33-year-old executive, was, like
millions of others, a sufferer from panic attacks.
What Panic Attacks Feel Like
If you have never experienced a panic attack, then imagine
how you might feel if you were trapped in a burning building, or if
the plane you were on started diving and spinning out of control, or
if you were captured by a maniac who told you he was going to gouge
out your eyes. Under these alarming (and very unusual) circumstances,
you might expect to feel panic or terror.
What happens in such situations is that your mind
concludes that you are probably about to suffer intense physical pain
followed by permanent injury or death. Your mind also evaluates this
probable outcome as dreadful, terrible, or horrible. This split second
mental evaluation causes various bodily events--your heart races, your
bowels churn, your blood vessels expand causing an all-over hot
sensation, and your mouth becomes dry. These physical symptoms are
then labeled by the mind as "terror" or "panic."
The victim of panic attacks experiences these unpleasant
sensations in normal, everyday situations without the disastrous or
life-threatening provocation. There is no burning building, no
out-of-control airplane, and no maniac bent on mutilation. Yet the
terror surges up, apparently for no reason at all. With some victims,
the terror obviously appears in specific situations; with other
sufferers, it seems to come on at any time or place.
The fact that there is no obvious reason for these panic
attacks is not usually a consolation to the sufferer. She feels all
the more frightened since the panic is inexplicable to her, and
therefore strange. Because of the inexplicability, there seems to be
no way to predict or control the attacks, so there is usually the
added fear that the attacks will get even worse, perhaps becoming
"more than she can possibly stand."
Kelly's frightening experience in the supermarket line was
the latest in a series of similar episodes. It prompted her to consult
a physician.
"He gave me all sorts of tests, but couldn't find a thing
wrong with me. He said that physically I was in great shape, and that
my trouble was all in my head. That's why he referred me to you. I
feel as if I'm going crazy."
I asked Kelly how long she had been afflicted by these
panic attacks. She told me they had been going on for two months. The
first attack occurred when she was sitting on a bus.
"I was late for an important meeting. The bus was packed
and stiflingly hot. All of a sudden, my heart started pounding, and I
began feeling weak and light-headed. I started having crazy thoughts
like: 'I'm losing my mind,' and 'I just have to get out of here right
now or something dreadful will happen.'
"But I knew I dare not get off the bus because I would
miss the meeting. After a few minutes of horrible anxiety, these
feelings passed, and what a relief that was! But a week later they
came back--again while I was on a bus-this time going to work. The
anxiety and the crazy thoughts seemed to last twice as long as before.
After that, every morning while getting ready for work, I would start
worrying that these attacks would hit me again. To avoid them, I
started taking a taxi to work, but I really don't want to keep on
paying out for taxi fares. Anyway, the attacks have started hitting me
in other situations, and they seem to be getting more and more
frequent. I'm terrified that I'm going out of my mind."
People in Kelly's position often don't realize how very
common such attacks of anxiety are. Millions of human beings suffer
episodes of panic or intense anxiety, and millions more have suffered
from them at some time in the past. The chances of these people going
"out of their minds" (even in the broadest sense) are a lot less than
the chances of any one of us being hurt in a serious traffic accident.
The First Panic Attack Doesn't Begin With Panic
There is one important feature of panic attacks like Kelly's which we
would do well to notice. The first incident does not begin
with panic, intense anxiety, or terror. It usually begins with an
unexpected physical discomfort, such as chest pressure or pains, rapid
heartbeat, dizziness, weakness, shakiness, a mild case of the jitters,
or feeling vaguely unsettled or weird. Frequently the sufferer later
forgets or misremembers the first attack, and assumes that all the
attacks have come "out of the blue," in the pure form of unalloyed
terror. But, when asked to recall step-by-step exactly what happened
in the first incident, she usually does remember that it started with
physical discomfort or mild uneasiness.
But why do these physical symptoms occur in the first
place? Often for no medically detectable reason-but neither are they a
creation of deep, dark forces in the unconscious mind. Since we are
all human, with imperfectly functioning physiologies, we are commonly
vulnerable to such ephemeral physical symptoms. The anxiety-prone
person, rather than ignoring these discomforts, dwells on them,
thereby magnifying and prolonging them.
So I began by assuring Kelly that hers was a very common
problem and one that I had treated frequently with success. I
explained that first we would discuss how anxiety and panic work in
general, and next we would apply this to her particular situation. I
told Kelly that after a little discussion, she would possess the tools
to start chipping away at her problem.
Panicky Feelings Come From "Musty" Thoughts
Next, I explained a general psychological principle: "If
you're anxious, or I'm anxious, or Sigmund Freud is anxious, it's
never the objective situation alone that's making us feel that way, no
matter how unpleasant that situation may be. Rather, it's our
assessment or evaluation of the situation that's creating the emotion.
Its our beliefs, our thinking, that determines our emotional
response.
"For instance, suppose I'm about to deliver a speech to a
large audience, and a few minutes before I begin I realize there's a
possibility I might stutter during the talk. I might start thinking:
'I MUST not stutter. I MUST not stutter. I've GOT to give a good talk.
I HAVE to impress these people. I SHOULD be invited back.' It's very
likely that thinking this way, putting these demands on myself, I'll
make myself anxious and greatly increase the probability that I will
stutter.
"But now suppose it's the same situation; I'm going to give the talk
to the same audience, and again I think of stuttering. But this time
I view it differently. This time I don't think in terms
of demands and absolutes. I think in terms of preferences. Then I will
say to myself: 'I strongly PREFER not to stutter. I very much DESIRE
to give a good talk. I keenly WISH to get invited back. I intensely
HOPE to impress this audience.' Viewing it this way, it's probable I
would not feel so nervous, and it's quite possible I would actually
reduce my chances of stuttering."
Considering this scenario, apparently unrelated to her own problem,
Kelly quickly agreed that my argument was quite reasonable.
I emphasized to Kelly that people create problems for
themselves by turning their preferences into "musts"; however, the
preferences themselves may be perfectly sensible. Preferences exist on
a continuum from just barely preferable to very, very highly
preferable. You can acknowledge that some outcome is important to you
and that you would very much like it to happen, without thereby
concluding that it MUST happen. You can also accept that there may be
something you would very much like that you are, as a matter of brute
fact, unlikely to get.
Wishing For The Moon Is Harmless
Some therapists think that the solution to their clients'
problems is for the clients to abandon their "unrealistic" or
"inappropriate" desires or wishes. But I believe that this usually
doesn't get to the heart of the matter. A person may experience
practical difficulties because her view of the world is inaccurate or
unrealistic-for instance, if she invests a lot of time and energy in
pursuing some goal that is in fact unattainable. I might do that person
a favor by questioning the realism of her goal. But no emotional
problem is caused by even the most fantastic desire or wish,
as long as it is a preference and does not get turned into a "must."
Kelly's "Musts"
Once Kelly had grasped the reasonableness of preferences
as contrasted with demands and "musts," we applied this principle to
her panic attacks. At first she sincerely denied having any thoughts
at all preceding and during her panic attacks. So I recounted the most
frequently occurring thoughts reported to me by other panic attack
victims over the past twenty years. She immediately recognized some of
them as her own.
These thoughts included:
- I MUST know precisely why I'm feeling like this
- I MUST be certain it's not serious
- I MUST never lose control or act crazily
- I MUST not do anything stupid or look foolish
- I MUST have a rock-solid guarantee I'm not about to die
or go crazy
- I MUST not make myself anxious
I explained to Kelly that all these notions made perfect
sense as preferences:
- I PREFER to know why I'm feeling like this
- I PREFER to be sure it's not serious
- I PREFER to never lose control or act crazily
- I PREFER not to do something stupid or look foolish
- I PREFER to know I'm not going to die or go crazy
- I PREFER not to make myself anxious
But by viewing these as "musts," Kelly increased her level
of anxiety and her likelihood of experiencing anxiety and panicky
feelings. The solution to the emotional problem consisted of Kelly's
eliminating these very destructive demands she now realized that she
was continually pounding into her head.
This solution involved two steps:
STEP ONE
The first step consisted of recognizing that the
"musts"-but not the preferences-are entirely false and unfounded;
that although it would be highly preferable to avoid great discomfort,
it's never a "must"; that she doesn't always "have to" feel entirely
comfortable, and she often won't; that although it might be wonderful
for Kelly never to upset herself, she assuredly will do so
occasionally, since she is an imperfect human being like the rest of
us.
In the worst-case scenario, Kelly might "lose control," go
crazy, or even die. Similarly, she might be struck by lightning. This
is unlikely, but if it does happen, it is very unfortunate and very
sad. Although the worst-case scenario is highly improbable, it's
unreasonable and unrealistic for Kelly to demand a cast-iron guarantee
that it will not happen. No such guarantee is available to any human
being.
STEP TWO
The second step consisted of Kelly thoroughly convincing
herself of the truth of these insights. This would involve more than
just nodding in agreement. It would mean confronting and disputing her
"musts"-meaningfully, persistently, and vigorously-until she gave them
up.
Kelly was following my explanation intently because she
began to see some hope for overcoming those dreaded feelings that had
so frighteningly enveloped her for two long months. But she was a bit
skeptical that the cure could be so simple.
"Just repeat to myself 'I PREFER' instead of 'I MUST' and
I won't get so upset?" she asked dubiously.
"That's partly right. But if you really think it through
rather than just mouthing the words, you'll get more mileage out of
the process," I assured her. "Don't merely parrot these phrases, but
go over them carefully many times until you really begin to believe
and feel that they are true."
Practice Makes Progress
Like many clients, Kelly had the idea in the back of her
head that something could happen in therapy that would cause all her
troubles to vanish, with very little effort on her part. I explained
to Kelly that learning to think more rationally was a skill that
required practice and sustained attention, just like learning any
other skill.
Suppose that you want to play the piano but don't even
know where middle C is. You listen to a few lectures about the piano
or read a short book on the subject. You then practice for a couple of
hours-and stop. It would be silly to expect to be able to play the
piano. Everyone knows that it takes practice, practice, practice,
every day for several years, to be able to reach a level of modest
competence at playing the piano.
Changing your habitual thinking patterns isn't quite so
difficult. You don't have to practice several hours a day for years on
end. But at least a few minutes a day for a few months will probably
be necessary. After all, you have spent most of your life so far
inadvertently "practicing" thinking in terms of "musts." You won't
change this overnight, just as you won't play a simple piece by Mozart
after one week at the piano. But you will observe some small signs of
progress almost immediately, and these will grow if you keep at it.
Kelly's Three Minute Exercise
I explained to Kelly the Three Minute
Exercises-simple-looking drills somewhat like the five-finger
exercises, scales, and arpeggios employed by pianists. Since she
seemed to agree with my arguments, or was at least convinced enough to
give the method a try, we wrote out a Three Minute Exercise for her to
review every day in order to change her thinking:
- (Activating event): I'm sitting on the
bus and for no apparent reason my heart starts racing, my legs get
wobbly, and I feel light-headed.
- (irrational Belief): I MUST not feel this way.
- (emotional Consequences): Anxiety, dread, panic.
- (Disputing the irrational belief): Why MUST I not feel
this way?
- (Effective new thinking): No eleventh commandment
states that I MUST not feel this way. I strongly prefer not to feel so
uncomfortable but discomfort won't kill me. I've survived it before
and will survive it again. Although I distinctly do not like these
symptoms, I can bear what I don't like. Humans commonly experience
physical pain. I can accept that rather than eat myself up inside
about it. This is a chance for me to face discomfort, not magnify it,
and go on with my life. The more I am determined to confront it,
rather than escape from it, the better off I'll be in the long run."
- (new Feeling): Concern rather than panic.
Within a few weeks, Kelly had greatly reduced her fear of
panic attacks, and the attacks, when they came, passed quickly.
Feeling now that she was able to make progress, she even began to look
forward to the onset of symptoms as a golden opportunity to practice
the technique, knowing that she could cope with the attack.
Within a couple more months, Kelly's ordeal was largely
over. But that doesn't mean that she will never again suffer anxiety,
or that she can now be guaranteed against ever having a panic attack.
We are all fallible human beings. We are all imperfect.
None of us will ever achieve perfect rationality. In all probability,
Kelly will occasionally experience episodes of anxiety at various
times.
But having gone through two months of therapy and
practiced her Three Minute Exercises consistently, Kelly was now far
better equipped to nip anxiety in the bud. When anxiety appeared, she
was able to invest three minutes to dispute her "musts" in writing. In
this way, she successfully avoided the escalation of anxiety into
panic attacks.
Ashamed Of Being Afraid
Panic attacks may occur at only one period in a person's
life, or they may recur several times at intervals, or they may
plague a person over a long period. These attacks are usually
associated with fears of physical symptoms, fears of "losing control,"
fears of "going crazy," or of being trapped, being alone, or dying.
Another common theme is the dread of panicking which
is felt to be a sign of personal weakness or inadequacy. The case of
William, a 58-year-old high school principal, married with two grown
children, is a good example.
William appeared hale and hearty, tall, handsome, and
somewhat portly. He had an intense manner and seemed to take himself
rather seriously. In explaining why he had come to see me, he related
the following grim experience:
"Just about a month ago, on a hot summer day, I was in the
County Office Building on an elevator that suddenly got stuck between
floors. Since I have a history of atrial fibrillation, I got really
scared about having a heart attack. Immediately, I felt my heart
pounding uncontrollably.
"I panicked. I yelled 'Help! Get me out of here!' and
banged on the elevator walls. After about thirty minutes, which seemed
like a lifetime, an elevator repairman came and got me out through a
trapdoor in the ceiling. I was drenched in my own sweat, and I felt
like a fool.
"Now I panic just at the thought of taking an elevator.
Living and working in a small town, I've found it fairly easy to avoid
the few buildings with elevators. I can't use the stairs either,
because I have chronically ailing knees, turning even a few flights of
stairs into an ordeal.
"Six months ago my wife booked the two of us on a
Caribbean cruise for our first real vacation in I don't know how many
years. But last week she discovered that the liner has three levels
and an elevator.
"Now I shudder at the thought of that elevator. I was
looking forward to a wonderful vacation, but now it's a nightmare."
With some difficulty, William admitted to me that he was
very ashamed of his fears. He was "petrified," he said, that his own
fears would ruin the vacation, and he was already feeling ashamed that
this might happen.
Fear Is Nothing To Be Afraid Of
"A grown man behaving like a baby! I feel so humiliated. A
mature person would just have waited quietly for the repairman. Now, I
know that it's extremely unlikely that I'll ever again be stuck in an
elevator. And even if I do get stuck, sooner or later someone would
come and get me out, like last time. I know that the chances of my
dying of a heart attack in a stuck elevator because medical aid can't
reach me are about the same as being hit on the head by a meteorite.
"You don't need to tell me it's irrational. I tell myself
that over and over again. I tell myself I'm being stupid and
ridiculous, but this doesn't help. I'm still petrified at the mere
thought.
"I have to do something about this. My wife insisted that
I consult you. I doubt that you can do anything-it's just a last
resort. I know I'm the only one who can help me, and I'm utterly
defeated."
"You're not defeated at all," I said optimistically. "But
you do have two very different emotional problems. First, you're
making yourself panicky about getting trapped in the elevator and
having a heart attack."
"You got that right," William affirmed sullenly. The tone
of his voice said: "Tell me something I don't know."
"Second, you're making yourself ashamed about the prospect
of getting a panic attack in the elevator."
"I'm making myself ashamed?"
"Correct. And what does making yourself ashamed
accomplish?"
"I guess, just one more problem." William admitted
reluctantly.
"Exactly right. Shame, further worry, and the greater
likelihood that you'll make yourself panic in an elevator. You're
mentally rehearsing for this great event. You're working yourself up
to it."
"I know, I know. I tell myself it's ridiculous, but that
doesn't help. In fact, the more I keep telling myself that the whole
thing's plain silly, and I shouldn't get upset, the worse things seem
to get."
"That's right," I told him. "Saying 'I SHOULD not panic'
will make it worse. Since you haven't had any previous training in
Three Minute Therapy, it's not really surprising that when you
desperately try to help yourself you're likely to fail. Unfortunately,
the public schools never taught you a few basic principles for
maintaining your sanity. It's a rather simple message, and one that
could help you immensely for the rest of your life."
William was now eager to hear that simple message. "Could
I learn that now?" he asked.
"Certainly. Here's lesson one. Look for your 'must.' You
have a 'must' such as 'I MUST not panic,' 'I MUST not act weakly,' 'I
MUST not behave foolishly.' "
"That's right. That's what I keep telling myself. 'I MUST
not panic.' "
"But that 'must' is responsible for your secondary
problem. That 'must' generates shame, anxiety, and panic and
accounts for what blocks you from facing the elevators. But there's no
evidence for the 'must,' is there?"
"I don't understand. You mean I should panic? I should
make a fool of myself? But I don't want to panic."
"I agree. It's highly desirable not to panic or act
foolishly. And we could list many good reasons why that's so. But
listen more carefully to exactly what I'm saying. I'm not asking you,
'Why is it preferable not to panic or act weakly?' We agree it's not
preferable. What I am asking is: 'Why MUST you not do what it's
preferable not to do? You're an imperfect, fallible human being, like
all human beings. Why aren't you allowed to make mistakes and act
foolishly? What good reason could you possibly have for the
unconditional demand that you never make mistakes or act foolishly?
Isn't this about as reasonable as saying 'I MUST never catch a cold'?"
"Well," William said thoughtfully, "I don't know. Putting
it that way, I guess I am allowed to make mistakes. I guess I am
allowed to panic and act foolishly."
"Right. You're allowed to make mistakes. You're allowed
to panic. You're allowed to function weakly. But what happens when you
keep repeating to yourself: 'I MUST act my age. I SHOULD not panic or
act foolishly. I MUST not be ridiculous or look ridiculous'? You're
not allowing yourself to be imperfect. And that kind of thinking will
almost always lead to shame, anxiety, panic-the exact opposite of what
you would really like."
"I think I see what you mean."
William had reached the stage where he had some glimmering of the
crucial insight that his preferences made sense, but as demands
they were entirely unreasonable Once you have come this far, your
task is to convince yourself of this truth, thoroughly and in detail.
Although it may seem paradoxical, when you accept yourself-really
accept yourself-as an imperfect individual subject to panic and other
human failings, your feelings of anxiety are likely to diminish.
Rather than fearing fear, as FDR recommended, we can view
the onset of fear as a golden opportunity to practice viewing fear
rationally: as an extremely uncomfortable emotion rather than
something horrible, awful, or terrible.
William wasn't immediately convinced. It took another
session of discussion before he would accept that his 'musts' might
lie at the root of his problem, and that a likely solution to his
problem would be to work hard at combatting these 'musts.' He could do
this by disputing them ad nauseum and by deliberately creating and
seizing opportunities to take elevators.
William's Three Minute Exercise
William was eventually persuaded to do the Three Minute
Exercises on a regular basis. Here is an early example:
- (Activating event): Suppose I get into an
elevator, it gets stuck between floors, and I panic and act foolishly.
- (irrational Belief): I MUST not panic or act foolishly.
- (emotional Consequences): Shame, anxiety, worse panic.
- (Disputing the irrational belief): Why MUST I not panic or act foolishly?
- (Effective new thinking): Since I find panicking and
acting foolishly extraordinarily unpleasant, I keenly prefer not to
panic. But no good reason exists why I MUST never panic. After all,
anxiety is part of the human condition. Being imperfect, I will act
foolishly at times, but that merely demonstrates that I'm a fallible
human like billions of other fallible humans-not a totally weak
person. And given my vulnerable heart condition, it's understandable
that I might get panicky, though I don't HAVE to. Facing the prospect
of a panic attack is a definite disadvantage of going on the cruise,
but in order to get the pleasures of the cruise, it's unavoidable to
bear the displeasures associated with it. The more I face panic
attacks and practice thinking rationally about them, the less I'll
tend to upset myself in the long run, and that will minimize further
attacks. The upcoming cruise is a fine opportunity to practice
accepting panic and accepting my weaknesses, instead of magnifying
them and running away from them.
- (new Feeling): Great concern rather than shame about
panic.
Bon Voyage!
William practiced writing out his Three Minute Exercises
at least once a day, causing this new way of thinking to become second
nature to him. Then he was better able to tackle his initial fear of
elevators. He accomplished this again using Three Minute Exercises,
which he applied conscientiously.
On the morning of his embarkation for the cruise, he
experienced only slight trepidation. On his return, William reported
to me that he had taken the elevator a few times each day, at first
with difficulty but then with only slight anxiety, and had thoroughly
enjoyed the cruise. And he also assured me that whenever the thought
of panicking crossed his mind he said to himself forcefully: "If I
panic, I panic. Tough luck. I'll survive!"